American Standard 7225.733.068 Hampton 3-Handle Tub and Shower Set, Blackened Bronze
- Ceramic Disc Valving assures drip-free for life performance
- Durable Brass Construction
- Limited lifetime warranty on function and finish
- Metal Lever Handles
- IPS Spout
Product Description
American Standard 7225.733 Hampton 3-Handle Bath/Shower Faucet, Blackened BronzeAmerican Standard 7225.733 Hampton 3-Handle Bath/Shower Faucet, Blackened Bronze Features:; Ceramic Disc Valving assures drip-free for life performance; Durable Brass Construction; Limited Lifetime Warranty – Function & Finish; Choice of 4 Handle Styles: Porcelain Cross, Porcelain Lever, Metal Cross, Metal Lever; Coordinating Lavatory and Bidet Faucets Available*Image shown may vary by color, finish, or material
American Standard 7225.733.068 Hampton 3-Handle Tub and Shower Set, Blackened Bronze
June 10, 2010
Tags: 3handle, 7225.733.068, American, Blackened, Bronze, Hampton, Shower, Standard Posted in: Plumbing
4 Responses
The faucet set I received had been sent and returned previously and witnessed by the notes and phone numbers hand written on the instruction sheet. It was defective mainly due to a casting flaw on the main valve assembly.
I was forced to purchase another locally to complete the job on time.
Amazon did resolve the problem rapidly and to my satisfaction.
Rating: 1 / 5
This shower faucet by American Standard was an excellent quality replacement for another American standard faucet which was 30 years old.
This new one was brass finished, solidly built, and will last another 30 years.
Rating: 5 / 5
The valve is solid and brass and the handles are metal, but the adaptors are a cheap piece of plastic. This adaptor is the main and most important moving part, and is the only part that can wear. The 2 water-flow handles have solid stops, but the diverter has some play in it so you’re never sure if you’ve turned it all the way to the tub or shower. So, you tend to give it that little extra “nudge” – this will strip out the adaptor and leave your diverter spinning around forcing you to now do things like take a bath instead of a shower. It took 3 days before it stripped for me (try telling your kid not to turn it too hard, but rather just the right amount and no more). For the ONLY wearing part, I think making that out of plastic is a poor choice. Also, if the diverter didn’t have the play in it and it’s stop points were more pronounced, this may not have been a problem. Other plastic pieces were all the escutcheon pieces – I’m hoping that the cleaning crew doesn’t take anything abrasive to them. Overall, it’s a nice looking piece, but I’ll be ordering a box of spare adaptors while the parts are available. If you’re not sure what the adaptor is, you can study the parts sheet: [...]
Rating: 2 / 5
This item, American Standard 7225.733.295 Hampton Three-Handle Tub and Shower Faucet was part of the renovation to my bathroom this past summer. It works great and its brushed satin nickel surface blends in nicely with my new fiberglass bath tub / shower. The shower head is big and renders a copious amount of water, and the faucet handles operate very smoothly.
One problem – a small cover cap for one of the faucet handles was missing. It is a cosmetic item which would not affect the operation of the unit. Nevertheless, since this was a complete overhaul of my bathroom and I insisted that everything be complete. When I contacted Amazon about this oversight, I was advised that they (Amazon) did not supply missing or replacement parts, and I was advised to contact American Standard directly.
Upon approaching American Standard, I was disappointed to find that they offered absolutely NO online input from the customer. Instead, I was left with two modes of communication: phone and snail mail.
The phone option was a nightmare, as the lines were open roughly eight hours a day M-F. Six times and in vain, I attempted to contact them via their 800 number and in each instance was put on hold for roughly thirty minutes. In each instance I got disappointed and hung up.
Fortunately, the snail mail route ultimately proved successful, but not without problems. The first communication somehow got lost in the mail shuffle and after a month of no response, I sent them another letter, only this time with a bright colored “Urgent Message” sticker on the envelope. Within a few days I received a huge manila envelope with long sought after faucet cover cap.
This rather unpleasant experience has made me reluctant about purchasing any more American Standard products, as most plumbing supply outfits refuse to sell them or even their parts. A major overhaul in American Standard’s customer service is needed if they are to compete with other plumbing giants!
Rating: 3 / 5
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